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After an order is placed with us, we cannot guarantee changes can be made. For example, once production has started on a personalized item, we cannot make changes. Please reply to your Order Confirmation Email or chat with us and we'll let you know if a change is still possible.
If possible, please include the following in your request to our team:
(1) order confirmation number.
(2) the requested changes you'd like.
We will review your order and see what we can do!
Each of our items has an estimated production time frame, which is the time it takes for our team to create, personalize (if applicable) and prepare your order for shipment. You can find this estimate on the product page under the product description area, as well as in your shopping cart. To estimate delivery dates, add the product(s) to your shopping cart, select your ship country, add in your zip / postal code and the shopping cart will provide you with an estimated delivery date of when each product will deliver to you. The shipping options available to you are dependent on your location. Please keep in mind these dates are estimates subject to change but we do our very best to provide you with accurate delivery windows.
We offer competitive rates based on your pre-tax merchandise total. You may choose from Standard, 3-day, 2-day and 1-day services to locations within the contiguous United States.
For orders shipping to Alaska, Hawaii, U.S. territories or international destinations, shipping rates can be calculated during checkout. We are unable to ship to P.O. Boxes or APO/AFO addresses at this time.
Our E-mail: theweddingstorela@gmail.com
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